Your privacy is important to us. This Privacy Policy explains how our GEPCO Bill Online website may collect, use, store, and protect information when you visit and use our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect limited information automatically when you visit our website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General usage and technical information
This information is generally used to understand website traffic, improve performance, identify technical problems, and provide a better user experience.
GEPCO Reference Number and Consumer ID
Some features of our website may require users to enter a GEPCO 14-digit reference number or 10-digit consumer ID.
Users should only enter information that is necessary for checking their electricity bill. We do not ask users to provide passwords, banking PINs, OTP codes, debit card numbers, credit card numbers, or other confidential financial credentials through our website.
Never share your banking password, ATM PIN, OTP, or mobile-wallet PIN with us or any other person.
How We Use Information
Information collected through our website may be used to:
- Provide and improve our services
- Improve website functionality
- Understand visitor behavior
- Monitor website performance
- Detect security issues or abuse
- Respond to user questions
- Improve our content and guides
We do not intentionally collect unnecessary personal information from visitors.
Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may help us remember certain preferences, analyze website traffic, and improve the overall user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Google Analytics and Advertising
We may use third-party analytics or advertising services to understand website traffic and display advertisements.
These services may use cookies, web beacons, or similar technologies to collect information about visitors' browsing activity according to their own privacy policies.
Third-party advertisers may use non-personally identifiable information to provide relevant advertisements.
Third-Party Links
Our website may contain links to official GEPCO services, government websites, payment services, or other third-party websites.
We are not responsible for the privacy practices or content of external websites. We recommend reading the privacy policy of any third-party website before providing personal information.
Data Security
We take reasonable measures to protect information associated with our website. However, no website or internet transmission can be guaranteed to be completely secure.
Therefore, users should avoid submitting sensitive information such as passwords, OTPs, banking PINs, or payment-card details through forms that do not specifically require them.
Children's Privacy
Our website is intended for general users and does not knowingly collect personal information from children for the purpose of creating personal profiles or accounts.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, technology, services, or applicable requirements.
Any updated version will be published on this page.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us through the contact information available on our website.