Terms & Conditions

Use of Our Website

Our website provides general information, guides, and assistance related to GEPCO electricity bills and related consumer services.

You agree to use this website only for lawful purposes and in a way that does not interfere with the normal operation, security, or availability of the website.

You must not:

• Attempt to damage or disrupt our website.
• Attempt unauthorized access to our systems.
• Use automated methods to abuse or overload the website.
• Copy, reproduce, or republish substantial portions of our content without permission.
• Use our website for fraudulent or unlawful activities.
• Submit false, misleading, or unauthorized information.

Bill Checking Information

Our website may provide tools, instructions, or links that help users access their electricity bill information.

Users are responsible for entering their own reference number, consumer ID, or other required information correctly. We are not responsible for errors caused by incorrect information entered by a user.

We also do not guarantee that bill information will always be available because official electricity billing systems, servers, databases, or third-party services may occasionally experience maintenance, technical problems, or interruptions.

Accuracy of Information

We make reasonable efforts to provide accurate and useful information on our website. However, electricity tariffs, taxes, payment procedures, billing policies, government programs, and other related information may change over time.

Therefore, information published on this website should be considered general guidance and not a substitute for information provided directly by the relevant official authority.

Third-Party Services

Our website may contain links to third-party or official websites, applications, payment services, or other external resources.

Once you leave our website and access a third-party service, that service's own terms, privacy policy, and conditions will apply. We do not control or guarantee the availability, security, accuracy, or policies of third-party websites.

Intellectual Property

Unless otherwise stated, the content, design, text, graphics, layout, and other original materials published on this website belong to the website owner or are used with appropriate permission.

You may access and use our content for personal and informational purposes. Reproducing, copying, modifying, or republishing our original content for commercial purposes without permission is not allowed.

Website Availability

We try to keep our website available and functional at all times, but we cannot guarantee uninterrupted access.

The website may occasionally become unavailable because of maintenance, hosting problems, technical errors, internet connectivity issues, or other circumstances beyond our control.

Limitation of Liability

We are not responsible for any direct or indirect loss, damage, payment issue, financial loss, or inconvenience resulting from the use of information, tools, links, or services available through this website.

Users should verify important billing and payment information before completing any transaction.

Changes to These Terms

We may update or modify these Terms & Conditions whenever necessary. Any changes will become effective once they are published on this page.

We recommend checking this page periodically for the latest version.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on our website.